Delivery & Fulfillment Policy

Furniture delivery depends on product availability, customer location, item handling needs, vendor shipping method, and order/payment confirmation. This page sets clear expectations for product-level estimates and fulfillment review.

Last updated: May 15, 2026

Questions? Contact Shop Easy Furniture at 586-233-3132 or shopeasyfurniture@gmail.com.

Order review before fulfillment

Shop Easy Furniture reviews every order before fulfillment begins. We may confirm product availability, customer contact details, delivery area, and payment status before releasing an order for processing or delivery coordination.

Orders are not considered ready for fulfillment until payment or financing approval is confirmed.
Orders may be placed on hold if product availability, address details, payment status, or financing status needs review.
For furniture items, fulfillment timing may vary by product type, availability, handling needs, and delivery route.

Delivery areas and timing

Delivery options and timing depend on product availability, vendor shipping method, customer location, and carrier scheduling. Product pages may show estimated delivery windows from the product's vendor shipping profile when enough vendor data is available.

Estimated delivery timing, if shown, is an estimate and not a guaranteed appointment.
Some items may require scheduled delivery, customer confirmation, or special handling.
Additional delivery restrictions may apply based on building access, stairs, elevators, gated communities, or remote addresses.

Vendor shipping profiles

Shop Easy Furniture may use vendor-specific shipping profiles because each manufacturer can have different warehouse locations, carrier methods, handling rules, and delivery timelines.

When a vendor profile is available, the product page may show a buffered estimated delivery window for that vendor and shipping method.
When a vendor profile is not available, timing is confirmed after order review.
Vendor profiles may be updated as manufacturer policies, warehouse coverage, or carrier performance changes.

Zuo estimated delivery windows

Zuo describes its in-stock Quick Ship program as shipping orders quickly from its warehouse network. For customers, Shop Easy Furniture intentionally quotes wider delivery windows so there is room for order review, carrier pickup, transit, scheduling, weather, holidays, and handling delays.

Zuo Ground / parcel items: estimated 7–12 business days after order confirmation.
Zuo LTL freight items: estimated 12–20 business days after order confirmation.
These estimates apply to in-stock items only and are not guaranteed delivery appointments.
Freight items may require a delivery appointment, working phone number, and accessible delivery location.

Assembly and service scope

Unless a written order confirmation specifically says otherwise, product assembly, installation, wall mounting, electrical work, old furniture removal, packaging removal, and room-of-choice setup are not included with online orders.

Some products may arrive requiring customer assembly or minor setup.
Delivery service level, appointment needs, and handling limits may vary by carrier and address.
Customers are responsible for measuring doorways, elevators, stairways, halls, rooms, and outdoor access before ordering.
If you need assembly or special handling, contact Shop Easy Furniture before placing the order so we can confirm whether it is available.

Customer responsibilities

Customers are responsible for providing accurate contact and delivery information and for being available for scheduled delivery when applicable.

Please review your order details before submitting checkout.
Notify us quickly if your address, phone number, or delivery instructions need to change.
Missed appointments or inaccessible delivery locations may cause delays or additional charges once formal delivery operations are active.